These terms govern your purchase and use of Fortifise cyber-awareness training courses. Please read them before buying. By placing an order you agree to these terms.
1.Who we are
Fortifise is a trading name of Jonathan Lewington, a sole trader based in the United Kingdom ("Fortifise", "we", "us", "our"). You can contact us at hello@fortifise.com. Our full trading address is available on request by email.
We are not currently registered for VAT, so no VAT is added to our prices.
2.What we sell
We sell digital cyber-awareness training courses, delivered as downloadable files for use in your own learning environment. Our products are:
- Ready-to-use (£249, one-off): the course on Fortifise branding, supplied as a SCORM package ready to upload to your LMS.
- Branded (£349, one-off): the same course customised with your organisation's name, logo and header colour, built to order and then supplied as a SCORM package.
Prices are in pounds sterling (GBP). We may change our prices at any time, but changes will not affect orders we have already accepted.
3.Ordering and payment
Payment is taken securely through Stripe, our payment provider. We do not see or store your full card details. These are handled by Stripe. A contract is formed when we confirm your order and, for Ready-to-use, when payment is received; for Branded, when we accept your customisation details and payment.
4.Delivery
Our courses are digital products delivered by email.
- Ready-to-use is sent to your email address shortly after we receive payment.
- Branded is built to your supplied details (organisation name, logo and colour) and emailed to you once ready. We will ask you to send your logo by reply if you have not already provided it.
It is your responsibility to give us a correct email address and to ensure you can receive files (for example, that attachments or links are not blocked).
5.Licence to use the course
When you buy a course, we grant you a non-exclusive, non-transferable licence to use it to train people within your own organisation. You may:
- Upload and host the course on your own LMS or internal systems;
- Allow your staff (and, where relevant, contractors working for you) to take the course.
You may not, without our written permission:
- Resell, sublicense, rent, or distribute the course to any third party;
- Make the course publicly available outside your organisation;
- Copy, adapt or repackage the course content to create a competing product;
- Remove or alter any notices of ownership (other than the branding customisation we provide for the Branded product).
All intellectual property in the course, including its content, structure, graphics and code, remains ours. The Branded customisation is provided for your organisation's internal use only.
6.Refunds and cancellation
Our full refund terms are set out in our Refund Policy. In short: you may request a full refund within 14 days of purchase provided we have not yet sent you the course files. Once the course has been emailed to you, the sale is final, because it is digital content that cannot be returned.
7.What the course is (and isn't)
Our courses are training materials designed to improve people's awareness of cyber-security risks. They are provided for general educational purposes. While good training reduces risk, we cannot and do not guarantee that the course will prevent any particular security incident, breach, or loss, or that it meets the specific requirements of any certification, insurer or regulator. You are responsible for deciding whether the course is suitable for your needs.
8.Our responsibility to you
We will supply the course with reasonable care and as described. If something we supply is faulty or not as described, we will put it right by re-supplying it or, where appropriate, refunding you.
To the fullest extent the law allows, our total liability to you for any claim connected with a course is limited to the amount you paid for that course. We are not liable for indirect or consequential losses, or for loss of profit, data, business or goodwill. Nothing in these terms limits liability that cannot legally be limited (such as for death or personal injury caused by our negligence, or for fraud).
9.Changes to these terms
We may update these terms from time to time. The version that applies to your order is the one published on this page when you place it. The current version is dated at the top.
10.Governing law
These terms are governed by the laws of England and Wales, and disputes will be subject to the courts of England and Wales. If you are a consumer living elsewhere in the UK, you may have the right to bring proceedings in your own jurisdiction.
11.Contact
Questions about these terms? Email us at hello@fortifise.com.